Do you create products with custom graphics?
Of course, it is possible to order products with custom graphics; however, the processing time is longer than for products in stock.
What is the additional cost for custom product manufacturing?
This depends on whether you already have the desired graphic, or if we need to create it. It also depends on whether you would like to modify one of our designs or simply add a name to the product. For further, more specific information, feel free to contact us at hello@bloompet.com.
How long will it take to complete my order?
Products in stock are handed over to GLS/DPD couriers within 1-2 working days. The production time for Bujcsiks and custom-made products is 5-8 working days from the manufacturing day. Manufacturing day is usually Sunday or Monday.
I would like to change the delivery address; what should I do?
When we hand over the order to the courier service, they will contact you via email. Since the product is no longer with us, you can coordinate the delivery address change with them. You can also request this change through the link provided in the email.